Welcome to Victim Support Switzerland

Victim support services can be accessed throughout Switzerland by calling 142

As of 1 May 2026, victim support services throughout Switzerland are accessible by calling the national hotline 142. People who have experienced physical, psychological or sexual violence can call this number for help and advice.

Victim Support Switzerland services are available to anyone who has suffered direct harm to their physical, psychological or sexual integrity as the result of a criminal act in Switzerland. The service is free of charge and anonymous. It is aimed not only at victims who are seeking guidance or support in dealing with a violent situation, but also at their family members and close friends.

The 142 Victim Support Switzerland hotline is not an emergency number. In dangerous situations, please continue to contact the police or rescue services using the existing emergency channels.

Further information

Major fire in Crans-Montana (VS)

We are all deeply saddened by the accident in Crans-Montana. The authorities are committed to providing swift and effective support to the victims and their families. You can obtain help and initial information about the accident itself by sending an email to line.help@police.vs.ch. 

Further information